Welcome to your course.

We're excited to be your learning and development, delivery partner. We're going to take care of all your needs and make sure that you have everything you need to get the most from your new communications solution.

Once you have been granted access and received your enrollment email, you will find yourself on an adventure to the best learning experience ever. You can take your course at any time or place that suits you!

What you can expect to learn

  • 1

    Quick start

    • What is Microsoft Teams?

    • Sign in and get started with Teams

    • Chat and share files in Teams

    • Collaborate in Teams

    • Set up your Teams mobile apps

    • Learn more about Teams
  • 2

    Intro to Microsoft Teams

    • Welcome to Microsoft Teams
  • 3

    Set up and customize your team

    • Get your team up and running

    • Go-to guide for team owner

    • Organize your team list
  • 4

    Collaborate in teams and channels

    • Overview of teams and channel

    • Create and use private channels

    • Show and hide channels

    • Work in a channels

    • Work on file together

    • Tip: Send email to a channel

    • Create a plan with Planner
  • 5

    Work with posts and messages

    • Create and Format a Post

    • Post a message to multiple channels

    • Get attention with @mentions

    • Save post or a message
  • 6

    Upload and find files

    • Upload and share files

    • Find and filter files
  • 7

    Start chats and calls

    • Start and pin chats

    • Make Calls

    • Hide chats, delete messages

    • Set up a delegate to take your calls
  • 8

    Manage meetings

    • Join a Teams meeting

    • Tips for Teams meetings

    • Create instant meeting with Meet Now

    • Tip: Meet in a channel

    • Manage meetings

    • Show your screen during a meeting

    • Tip: Show PowerPoint slides

    • Move around during Teams meeting
  • 9

    Set up and attend live events

    • Plan and schedule a live event

    • Produce a live event

    • Attend a live event

    • Moderating a Q&A
  • 10

    Explore apps and tools

    • Use apps

    • Tip: Turn a file into a tab

    • Use the command box
  • 11

    Manage team schedules with Shifts

    • What is shifts?

    • Shifts for managers

    • Create a Shifts Schedule

    • Manage a Shifts Schedule

    • Shifts for Firstline workers
  • 12

    Walkie Talkie, Tasks and Praise

    • Walkie Talkie

    • Use the Tasks app in Teams

    • Tasks for managers

    • Tasks for Firstline workers

    • Communicate and Praise
  • 13

    Create approvals

    • What is Approvals?

    • Create an approval

    • Create an approval from chat
  • 14

    Manage your activity feed

    • Filter your Activity Feed

    • Manage notification settings
  • 15

    Teams on the go

    • Start a chat on the go

    • Create a channel on the go

    • Join a meeting on the go

    • Activity Feed on the go

    • Manage notifications on the go
  • 16

    Get started with Teams (free)

    • Sign up with a Microsoft account

    • Sign up with a Gmail account

    • Join an existing team free org

    • 5 Things to do first

    • Invite people to team free

    • Upgrade frim Team free
  • 17

    Survey

    • Microsoft Teams knowledge check - Level 1

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