What we cover in this course

  • 1

    COURSE INTRODUCTION

    • Introduction to Mitel

    • Meet the Mitel 6920
  • 2

    GETTING STARTED

    • Setting Up Your Extension

    • Getting To Know Your Phone

  • 3

    CALL HANDLING

    • Making & Answering Calls

    • Holding Calls

    • Transferring Calls

    • Call History

    • Conference Calling

    • Picking Up Calls

    • Call Forwarding

    • Do Not Disturb

    • Phone Directory

    • Summary Of All Phone Features
  • 4

    CONCLUSION

    • Available Downloads

    • Acceptance and Sign-off

    • Share Your Feedback

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