What we cover in this course

  • 1

    COURSE INTRODUCTION

    • Introduction to Snom

    • About your phone

    • About this course
  • 2

    GETTING STARTED: YOUR SNOM PHONE AT A GLANCE

    • Navigating your phone

    • Getting your phone set up

    • What you can do when your phone is in idle
  • 3

    CALL HANDLING

    • Using the Navigation Key

    • Making a Call

    • Answering a Call

    • Missed Calls

    • Transferring Calls

    • Holding Calls

    • Conference Calls

    • Picking up Common Calls

    • Accessing your Call History

    • Set a Call Forward

    • Setting your Extension Presence
  • 4

    CONCLUSION

    • Before you go, take this...

    • Test your knowledge and get your certificate!
  • 5

    FAQS & TROUBLESHOOTING

    • My phone doesn't switch on

    • My phone shows 'Not Registered'

    • Do I need a PC to connect to the Internet or can I connect the phone to the Internet directly via LAN or dial-up modem

    • What is the required IP bandwidth for each SIP call session

    • Can I use a wireless headset on my Snom phone

    • Why is there a humming noise when using the headset

    • Why do I hear the echo of my own voice on some/all outbound calls

    • Contacting MiCloud support